Privacy Policy

Who operates RepIQ

RepIQ LLC operates the RepIQ service, including its mobile and web applications. This policy applies to information processed through those services.

Information we process

• Account and organization information, such as names, business email addresses, roles, and organization membership.
• Customer-provided business records, including companies, contacts, projects, opportunities, bid requests, activities, notes, files, trainings, service calls, and related records.
• Photos, documents, and camera captures that you deliberately select or upload. RepIQ does not require microphone access for these uploads.
• Microsoft 365 content and connection information when an authorized organization enables a Microsoft integration.
• Technical and security information needed to operate and protect the service, such as device, authentication, diagnostic, and access-log information.
• Support communications and account or data-deletion requests.

How we use information

We use information to provide and secure RepIQ, authenticate users, synchronize and display customer records, support requested integrations, troubleshoot issues, communicate about the service, and meet legal obligations. We do not sell personal information or use customer CRM data for third-party advertising.

When information is shared

We share information only with service providers that help us host, secure, and support RepIQ; with integrations or recipients an authorized customer directs us to use; when required by law; or as part of a business transaction subject to appropriate safeguards. Customer organizations control which authorized users can access their workspace data.

Retention, cancellation, and deletion

We retain customer data while an account is active. After account cancellation, RepIQ provides a 90-day recovery period during which the customer may request reactivation or an export. RepIQ reviews deletion manually and will notify the account contact before completing it. After that recovery period, customer data is deleted from active systems. Residual copies may remain in encrypted backups for up to 90 additional days before expiring through the backup cycle. Limited billing, security, fraud-prevention, or legal records may be kept longer when reasonably necessary or required by law.

Your choices and requests

Authorized customer contacts may request access, correction, export, account cancellation, or deletion by emailing support@repiq.co. We may verify identity and authority before acting on a request. Some requests are subject to applicable law and the customer organization's contractual obligations.

Security and children

We use administrative, technical, and organizational safeguards designed to protect information. No storage or transmission method is completely secure. RepIQ is a business service and is not directed to children under 13.

Changes and contact

We may update this policy as RepIQ changes. We will post the revised policy here and update its effective date. Questions or privacy requests may be sent to support@repiq.co.